FTP Errors - "Error on input file"

Box Platform General
1

I regularly access files over FTP. This has not been a problem until recently. But at the moment, although FTP login is still successful, I receive a “Error on input file” error when attempting to get any file. Please help me resolve this.

2

Hello :wave:,

A fix for this issue was pushed yesterday. Can you confirm you are still having the problem?

Thanks,
Alex, Box Developer Advocate :avocado:

3

Thanks. It does appear to be working again now.