Issue with Box-WebDAM connecter

Hello Team,

We are trying to send a file from BOX to Webdam with integration connector and it is not working. However, when we send the file from Webdam to Box it seems to be working fine. Please share the prerequisites to be taken before send file from BOX to Webdam.

Thansk for the support

Hi @Vasanth

Welcome to the forum!

I’m unfamiliar with WebDAM, care to elaborate?

Is the error in Box side or WebDAM side?

What is the error?

When sending file from Box to WebDAM is not working.

Hi @Vasanth

Looks like the error is on WebDAM side.

Considering that you apparently work for the company that creates WebDAM, did you try looking at the WebDAM logs to see what is going on?