403 when creating a new app user

[user197]

Hello box folks,

I’ve created a new app with JWT authentication and while most everything so far has worked as expected, I’m getting a 403 error when trying to create an app user: ‘The request requires higher privileges than provided by the access token.’

Question for you: do I need a paid enterprise account to create app users or can it be done with a developer account. If it can be done with a developer account, can you point me to any documentation about what app permissions need to be enabled to create an app user?

Thank you.

[user197]

Ah, I think I figured it out. I had to reauthorized my app after changing permissions to allow for managing users.

[rbarbosa]

Hi @user197 , welcome to the forum!

Usually that is the main cause, I keep forgeting to re-authorize the app.

You can also check if you have App+ Enterprise access:

And the manage users:

Best regards